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Privacy Policy
Privacy Policy
| Privacy Policy |
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| Written by Administrator |
| Monday, 09 October 2006 08:33 |
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We understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously. This Privacy Statement describes the ways in which we will use the data you provide through this bibione.it website ("our website"), which is owned and operated by Bibione International Ltd. ("we" or "us"). Please note that this Privacy Statement is an integral part of our website and the services offered to you and cannot, in any way, be separated from the Terms and Conditions of Use or from the membership, usage or transaction process. By providing information through this site and/or by establishing an account with us, you indicate your acceptance of the practices described in this Privacy Statement. Information Collection and Use Reservation Orders When you book a reservation through our website, we ask you to provide personally identifiable information by filling out and submitting an online customer profile form (if you are not a bibione.it member already). This information includes: your name, home or work telephone number, fax number, email address, and your credit card number, expiration date, and billing address. We use this information to process and book your reservation and to notify you of your reservation status by email or fax. When you return to the site, we will ask for your email address and booking reference and may ask for other key pieces of personally identifiable information to enable you to access your reservation information. We also ask you for personally identifiable information about other people for whom you are booking reservations. You should obtain permission from these individuals to provide us with their information. We use this information to reserve the room with the hotel or other accommodation, and, if you so request, to send each person an email notification of the reservation Member Registration Bibione.it enables you to register an account with us to become a member. When you choose to become a bibione.it member, we will require you to provide certain information and request that you provide other information at your discretion. If you do not provide us with the required information, you will not be entitled to have an account with us and be a bibione.it member. The information we may require or request includes at least your name, address, telephone number, fax number, email address, a unique login name, password, and password validation. This information is collected on the registration form for several reasons including: (1) personal identification; (2) to complete hotel and car reservations and fulfil requests for other travel products and services; (3) to allow us to contact you for customer service, if necessary; (4) to customize the content of our website to meet your specific needs; and (5) to conduct research and to make product improvements to the services we offer on our website. In addition, your email address is collected to send you an email message confirming your account registration and each reservation you transact online. To help us understand the effectiveness of our email communications, we may deploy technologies that provide confirmation when you open one of our e-mail messages. As a member, you also will occasionally receive updates from us about special offers, new services, and other noteworthy news items. You may decline to receive these email messages. Member Profile In addition to the information noted above, members can choose to provide us with travel preferences, credit card billing information, and other personally identifiable information. This information is primarily used to assist members in making reservations quickly without having to type in the same information repeatedly. Surveys & Contests From time-to-time, we may request information from users through surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice as to whether or not to provide this information. Cookies Cookies are small pieces of information stored on your computer tied to information about you. We use both session ID (or temporary) cookies, which terminate when you close your browser, and persistent cookies, which are stored on your hard drive. We use cookies for several reasons. For example, cookies allow you to login without having to type your login name each time, allowing you to simply provide your password to access the system. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. If you choose to reject cookies, you may still use our website; however, your access to some areas of our website will be limited. A cookie file also may be placed on your hard drive by our third-party advertising companies. These companies may use aggregated statistics about your visits to this and other websites in order to provide advertisements about travel-related goods and services that you may be interested in. Bibione.it does not have access to or control over these cookies that may be placed by third-party advertisers. Those advertising networks that use persistent cookies may offer you a way to opt out of advertisement targeting. The third-party advertising companies may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using a web beacon (a single-pixel GIF), which is placed on our website to collect anonymous information. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. The information collected through this process is anonymous and does not link online actions to an identifiable person. Communications from the Site Special Offers and Updates Members may occasionally receive information on products, services, and special deals about which they may be interested. Out of respect for the privacy of our users, we present members with the option not to receive these types of communications. Newsletter If a user wishes to subscribe to our newsletter, we ask them to provide contact information, such as name and email address. Out of respect for our users' privacy we provide a way to opt-out of these communications. Please see the "Choice/Opt-out" section below. Service Announcements On rare occasions it is necessary to send out service-related announcements. For instance, if our service is temporarily suspended for maintenance, we might send users an email. Customer Service We communicate with users on a regular basis to provide requested services. This may include responding through email, fax or phone, in accordance with the users' wishes. Choice/Opt-out We provide users with the opportunity to opt-out of having their information used by bibione.it to send promotional communications. Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by unsubscribing from our newsletter. Information Sharing Legal Disclaimer Although we make every effort to preserve user privacy, we may be required by law to disclose information you have provided in obtaining our travel products or services. We may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could damage aor bring harm to others. In addition, it may be necessary for us to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business. Aggregate Information (non-personally identifiable) We share aggregated demographic information with our business partners and advertisers. This is not linked to any personally identifiable information. Authorised Service Providers We share your personally identifiable information with authorised service providers that perform certain functions or services on our behalf. For example, we use an outside a credit card processing company and bank cheque processing company to bill users for goods and services. We also rely on service providers to fulfill orders, deliver packages, perform business and sales analysis, and provide marketing assistance. Affiliated/Referring Websites If you were referred to our website from another website, we may share personally identifiable information about you with the referring website to better understand the use of our website. Although we believe that the website companies from which you were referred to us are reputable companies, we have not placed limitations on the referring websites companies from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any website that referred you to our website. Links Please be aware that our website contains links that lead to other sites. These sites may collect personally identifiable information from you. This Privacy Statement does not cover the information collection practices or policies of such websites. Information Security We take steps to help protect the personally identifiable information you provide to us. For example, we use leading encryption technology to encrypt credit card numbers. We also restrict access to personally identifiable information to those employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative). Privacy Statement Changes If we change our privacy practices, we will modify this Privacy Statement, and its effective date, accordingly so that you will always know what information we gather, how we might use it, and to whom we may disclose it. We encourage you to periodically review this Statement to be informed of how we are protecting your information. |
| Last Updated on Sunday, 25 January 2009 18:22 |